How do I get hold of my final tickets?
Tickets have to be processed via the Spanish Football Federation (RFEF) App - joint requests are managed by the nameholder, Supporters' Club members in contrast will receive their tickets separately
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Fans attending the Copa del Rey final on Saturday in Seville will receive an e-mail from the Spanish Football Federation (RFEF) with an access code to download the Federation's mobile application. In the case of joint application, only the person who made the request will receive the e-mail.
Once you have downloaded the application and entered the e-mail address used for the ticket request and which received the code. Then, you must introduce a password to access the application where you will find tickets or ticket requests. Tickets will be activated 4 hours before the game.
The RFEF application does not allow tickets to be transferred from one mobile device to another. For joint requests, members will have to access La Cartuja stadium using the mobile device of the member who made the request.
Tickets will be named and are on-transferable and the member who made the request to which tickets have been assigned will have to present their ID if requested on accessing the stadium. The organisation my request ID to confirm their name for the tickets as they enter the stadium.
For Supporters' Clubs, each member will receive their ticket individually in the case of group requests.
It is advisable to have your mobile device charged to be able to access the stadium using the mobile application. There is no stored luggage so it is recommended not to try and access the stadium with prams, helmets or any other item that weighs more than 500 grammes. Finally, there is customer service in the Fan Zona Culer for members for any problems relating to ticketing.